Are Birthday Deposits Refundable?
We ask for a $25 deposit when you make your party reservation to hold your spot. We do not book other parties in your spot and if you cancel your party, we are left with an open area. Birthday Deposits are not refundable unless you alert us 2 weeks in advance and we are able to book another party in your area.
What happens if I don't leave a deposit for my party?
Birthday Parties that do not have a deposit holding the part area are subject to having another party put in place to cover the area for the session. Please make your deposit when you make your party reservation or when you receive your confirmation email.
Do you provide Teachers for children that cannot skate?
Beginner lessons are offered every Saturday from 11:45am - 12:45pm for $4 including skate rental. You may want to suggest a lesson to your guests prior to the Birthday party. Helpful Skate Mates rolling trainers are available to assist beginners for an additional $5 rental fee. The Skate Mate may be used the entire session. West Park Floor Guards can give helpful tips to skaters, but cannot dedicate their time to teaching during the session.
How long does my party last?
All party packages last 2 1/2 hours on Saturday & Sunday afternoons from 1:30-4pm. Guests will be admitted at 1:30pm and not prior to the session. Only parents bringing cake and/or ice cream may enter prior to 1pm. Please have parents arrive 15 minutes early prior to end of session to pick up children. We have private parties starting after the public session and you will be asked to wait in the lobby with your children's guests for their late arriving parents.
May I bring in other food or beverages?
You may bring in your dessert: cake or cupcakes and/or ice cream but no other food or drink. You will be asked to take it back out to your car.
How soon do you need a final headcount?
Table space is limited, therefore when making a reservation you will be asked approximately how many guests you expect. If your number of guests changes by more than 2, please call or email as soon as possible.
Can adults be part of the party package?
Only the children invited to the party are included as guests. Additional food may be ordered for adults that remain at the rink during the party.
How much is it if parents want to stay and skate? Do we have to pay separately for it?
The parents of the birthday child skate free as part of the party package. Parents of children that are attending our birthday parties often wish to stay and skate. You can opt to pay for them or they can pay for themselves. Let us know at the ticket window if you wish to pay for any skating adults or not and we will handle it for you. Costs are: Saturday & Sunday Afternoons 1 -4pm - $4.00 skates included, Friday & Saturday 6:30-8:30pm - $3.50 plus skate rental $2
What about ages 2 and under - are they included in the party package or as invited Guests?